Research Use Only • Laboratory Materials • Not for Human or Animal Use
Approved and fully paid orders are normally processed within 1–3 business days. This period does not include delivery time.
Processing times may vary during busy periods, stock checks, documentation checks, or where additional verification is required.
We use tracked shipping services where available.
Shipping options, estimated delivery times, and costs are shown at checkout.
Products are securely packed in neutral outer packaging to help protect product integrity during transit.
Temperature-conscious packaging may be used where appropriate.
Delivery estimates are not guaranteed and may vary depending on courier performance, destination, public holidays, weather, customs processing, regulatory checks, or other factors outside our control.
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or failed delivery caused by incorrect, incomplete, or outdated shipping details.
If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery.
Please include your order number, photographs of the packaging, and photographs of the item so we can review the issue.
If a shipment appears lost in transit, contact us and we will work with the courier to investigate.
Resolution will be handled case by case.
All products are supplied strictly for laboratory research use only and are not intended for human or animal use.
